No doubt that employee training is a must in any organization. According to one study, 70% of employees feel that they do not have the right skills for the job.
Although there is no one-size-fits-all approach to training. There are many types of employee training, each type suited to different situations. Using the right type of employee training at the right time can lead to a more engaging and effective learning process for your team and better overall business outcomes.
1. Leadership training
Leadership training is a type of soft skills training that focuses on personal capabilities, but with an emphasis on leadership qualities and skills that directly affect the leading others.
Leadership training usually builds on core skills, helping employees hone communication skills, project management, strategy, and of course leadership itself. Leadership training may also rely on other types of skills, such as crisis management, or any type of technical knowledge required to use management software or tools.
We can say that leadership training is not a substitute for vocational training, but it can be supplemented with this valuable type of continuous training. Vocational training helps employees make the most of their time as working professionals, regardless of role or aspirations.
2. Compliance training
Compliance training is any type of training that every employee should undergo. Compliance training covers anything your employees should know, either for legal reasons or to ensure the company is operating efficiently. This means that compliance training can vary a lot from company to company.
Often times, compliance training covers not only the responsibilities directly related to the job, but also additional matters such as safety and security. For example, if your company has specific rules about closing the office at night, using certain printers, etc., this should also be covered by compliance.
If you’re not sure what to cover in compliance training, talk to your employees and ask what their biggest struggles are and what information they would like to have sooner. Anything brought up frequently is likely compliance training material.
3. Onboarding training
Onboarding training covers any essential topics for getting started in your company. Onboard training tailored around the new employee’s experience.
Onboarding training should cover the basics that all new hires need to know: introductions to tools or software, communication practices, support resources, who to contact on specific issues, etc.
Training needs to cover basic information. Cover what employees need to know just to get started, then map the rest of their learning experience. Too much information at once can cause an employee to panic and drive away new talent.
4. Technical training
Technical training focuses on the use of any technology or tools in the company. If the position requires specific software or the use of a specific printing device, technical training should cover that.
The length of technical training can vary depending on the tool or program covered. In some cases, technical training can be a one-time quick training course or presentation. But, technical training can also be much longer and more involved.
5. Product training
Product training covers any products or services you offer for clients, while briefly touching on the selling points of each. Product training is typically presented to salespeople, customer service representatives, and anyone who works on the product team.
Product or service training focus on teaching employees about the features of each product or service. Product training differs from technical training, where employees are not only taught how to use the product or tool. Instead, employees are taught about the unique selling proposition of each product or service the company offers.
6. Sales training
Sales training is similar to product training, but it goes one step further and emphasizes selling points rather than exact product details.
Unlike product training, sales training focuses on how employees can effectively advocate for the product, navigate challenging customer questions, and promote unique features. Ultimately, sales training should equip your team with the knowledge they need to actively and flexibly market and sell the product.
7. Anti-bias and diversity training
Anti-bias and diversity training teaches employees how to work respectfully with and around people of different backgrounds. Anti-bias and diversity training is a type of soft skill
It helps employees understand the many backgrounds people come from and how to treat others with respect. For example, anti-bias and diversity training might cover how to advocate for co-workers around you, how to report workplace harassment or be an ally, and how to respond if you witness any kind of discrimination happening.
Anti-bias and diversity training often uses scenarios to show how certain statements can be offensive to people from different backgrounds, and then how those situations could have been handled better. We cannot deny the importance of this type of training to create a safe and healthy workspace for all people.
The right platform for the right types of employee training
Knowing what type of employee training to use and when is important to creating a culture of growth and positive morale. But the right learning platform is also important.
For this, Optimus provides you with various programs that help you to be more aware and professional in your business. All Optimus certifications are certified by ATHE & QUALIFI.
To know more about Optimus programs and all our courses. Visit our website
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